What is the deadline for cancellation?
It is possible to cancel the reservation 30 days before arrival, for any reason. Furthermore, there is the possibility, during the booking phase, to request the Secure Booking option at a cost of € 45, which allows you to cancel 7 days before the check-in date. In both cases, in case of cancellation, the € 25 booking fee will be retained, and in the case of Secure Booking also the € 45, but the deposit will be refunded.
What is the opening time of the campsite?
The campsite is open from 1/4/23 to 5/11/23
Are the pools always open?
Yes, our pools are open and heated the whole season. Opening times depend on the time of the season.
Are pets allowed?
Yes, pets are allowed in all our pitches and in some types of accommodation: Maxikaravan Smart, Smart Family, Smart H, Charme 2, Solaria, and also in some Roccalux and Aquagarden. The extra cost depends on the seasonality.
Is there a price list in the website?
Since our prices can change from day to day, there is no published price list. Our booking office is at your disposal to make a customised offer on request.
Is breakfast included?
Breakfast service is only included for stays in our Aquaglamp accommodation (Garda Bubble, Cupola Geo and Geo Suite). In these solutions it is possible to have breakfast in our restaurant or directly at the accommodation, delivered by our colleagues. For all other accommodations it is available a la carte at our restaurant Botanika.
What is the booking fee?
For each reservation, a €25 booking fee is charged. In the event of cancellation, even if free of charge, the fee will not be refunded with the deposit.
Is it already possible to book for 2024?
No, at the moment we are not yet taking bookings for the 2024 season. Nevertheless, you can send us a request per e-mail and we will put it on our waiting list. As soon as we open bookings, we will send you an offer.